Resources

Whether You’re Exploring Our Programs or Simply Seeking Support

Whether you are interested in Healthy H.E.A.R.T.S. programs or you are simply looking for help and guidance, Healthy H.E.A.R.T.S. is committed to supporting you. While applications are reviewed—or if you are not yet ready to apply—we want to ensure you have access to safe, reliable, and immediate resources.

The organizations listed below provide free or low-cost support services across Dallas County and the State of Texas, offering assistance with housing, food, healthcare, mental health, employment, and other essential needs.

Community Resources & Immediate Assistance

Housing & Emergency Shelter

  • Housing Crisis Center
    Emergency shelter, housing navigation, and homelessness prevention
    📞 214-828-4244 | 🌐 housingcrisiscenter.org

  • The Bridge Homeless Recovery Center
    Emergency shelter, meals, case management, employment assistance
    📞 214-670-1100 | 🌐 bridgehrc.org

  • Family Gateway
    Shelter and transitional housing for families with children
    📞 214-823-4500 | 🌐 familygateway.org

Food Assistance

  • North Texas Food Bank
    Food pantries, mobile food distributions
    📞 214-330-1396 | 🌐 ntfb.org

  • Feeding America
    Find nearby food banks nationwide
    🌐 feedingamerica.org/find-your-local-foodbank

Health & Mental Health Services

  • Parkland Health
    Medical care regardless of ability to pay; women’s health, behavioral health
    📞 214-590-8000 | 🌐 parklandhealth.org

  1. Metrocare Services
    Mental health, crisis support, psychiatric services
    📞 214-743-1200 | 🌐 metrocareservices.org

  2. 988 Suicide & Crisis Lifeline
    24/7 emotional support by call or text
    📞 Call/Text 988 | 🌐 988lifeline.orgThis is a frequently asked questions

For Families With Children

  • Family Gateway Outreach Team
    Contact: Isabelle
    📞 214-459-9736

  • Salvation Army – Fort Worth
    📞 817-344-1800
    📍 1855 E Lancaster Ave, Fort Worth

  • Samaritan Inn – McKinney
    📞 972-542-5302
    📍 1514 N. McDonald St, McKinney

  • Interfaith Family Services
    📞 469-828-1805
    📍 1651 Matilda St, Building 1, Dallas

  • Arms of Hope
    📞 903-224-4900 (Quinlan, TX)
    📞 830-522-2200 (Medina, TX)

What to Expect When Seeking Emergency Shelter

Many emergency shelters in the DFW area operate on a walk-up, first-come basis and may reach capacity quickly. Availability can change daily and placement is not guaranteed, even after calling ahead.

Families are encouraged to:

  • Arrive early in the day whenever possible

  • Be prepared for wait times or referrals to alternate locations

  • Bring identification and essential documents if available

  • Understand that stays may be short-term or overnight only, depending on capacity

If a shelter is full, staff may provide guidance on other local options. Healthy H.E.A.R.T.S. shares these resources to support immediate safety and stability while applications are under review and program services continue to develop.

Financial, Employment & Basic Needs

  • Texas Health and Human Services
    SNAP, Medicaid, TANF, childcare assistance
    🌐 yourtexasbenefits.com

  • Workforce Solutions Greater Dallas
    Job placement, training, childcare support
    📞 214-630-5949 | 🌐 wfsolutions.org

Legal & Advocacy Support

  • Legal Aid of NorthWest Texas
    Free civil legal help (housing, benefits, family law)
    📞 888-529-5277 | 🌐 legalaidtx.or

  • Texas Advocacy Project
    Legal assistance for survivors of abuse and sexual assault
    📞 800-374-4673 | 🌐 texasadvocacyproject.org

Support for Young Women & Survivors

  • The Family Place
    Safe shelter, counseling, transitional housing
    📞 214-941-1991 | 🌐 familyplace.org

  • Promise House
    Support for youth and young adults experiencing homelessness
    📞 214-941-8578 | 🌐 promisehouse.orgSupport for Young Women & Survivors

    Texas Health and Human Services

    • Dial 2-1-1, or (877) 541-7905

    • https://www.211texas.org/

DFW Emergency Shelter Resources

Immediate, short-term options while applications are under review

The following shelters serve individuals and families across the Dallas–Fort Worth area. Please note that most locations are walk-up shelters and may reach capacity quickly. We strongly recommend arriving early in the day. Calling ahead is encouraged but does not guarantee placement.

Adult & General Shelter Options

  • Austin Street Center
    📞 214-428-4242
    📍 1717 Jeffries St, Dallas

  • Dallas LIFE
    📞 214-421-1380
    📍 1100 Cadiz St, Dallas

  • The Bridge Homeless Recovery Center
    📞 214-670-1100
    📍 1818 Corsicana St, Dallas

  • Union Gospel Mission Dallas
    📞 214-637-6117
    📍 3211 Irving Blvd, Dallas

  • UGM Center of Hope (Women)
    📞 214-638-2988
    📍 4815 Cass St, Dallas

  • Presbyterian Night Shelter
    📞 817-632-7400
    📍 2400 Cypress St, Fort Worth

  • Arlington Life Shelter
    📞 817-548-9885
    📍 325 W Division St, Arlington

  • Salvation Army – Dallas
    📞 214-630-5611
    📍 5554 Harry Hines Blvd, Dallas

  • Our Daily Bread – Denton
    📞 940-514-1007
    📍 909 N Loop 288, Denton

Dallas County Comprehensive Energy Assistance Program (CEAP)

Organization: Dallas County Health and Human Services
Program: Comprehensive Energy Assistance Program (CEAP)

📌 Important Update

  • Walk-ins are no longer accepted.

  • Appointments are required.

📞 How to Apply / Schedule

  • Phone: 214-819-1848

  • Website: https://bit.ly/4rsBwjx

💡 What CEAP Helps With

  • Utility bill assistance

  • Energy crisis support

  • Help for low-income households struggling with energy costs

Applying to Healthy H.E.A.R.T.S. does not replace emergency services or immediate assistance. If you are in crisis or unsafe, please reach out to one of the resources above or call 911.
Our team is committed to reviewing each application with care, dignity, and respect. If selected, a Healthy H.E.A.R.T.S. team member will contact you with next steps.
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